These Terms & Conditions apply to the online store Medicube.sa and to all its sections, branches, and affiliated platforms that reference these Terms. By accessing the website or completing a purchase, you agree to be bound by the following terms.
By placing an order through the website, the customer acknowledges and agrees to these Terms & Conditions.
If you do not agree, you must refrain from using the website or placing orders.
Medicube Saudi Arabia reserves the right to modify, update, or remove any part of these Terms at any time without prior notice. Changes become effective immediately upon posting. Continued use of the website constitutes acceptance of the revised Terms.
By submitting comments, reviews, or other content to the website, users grant the store a non-exclusive right to use, edit, or remove such content for marketing or operational purposes.
The use of false information, impersonation, or misleading details is strictly prohibited.
The store reserves the right to refuse or cancel any order that violates store policies.
Customers may be required to provide additional information before order confirmation.
In the event of pricing errors, the store reserves the right to correct the price or cancel the order after notifying the customer.
Orders may only be modified prior to shipping label issuance.
If an item becomes unavailable, the corresponding amount will be refunded automatically.
Orders may be canceled in the following situations:
In such cases, actual shipping fees and/or payment processing fees may be deducted.
Payment providers typically process returned funds within 1–3 business days.
Refund timelines:
Customers may request direct bank transfer refunds once funds are received from the payment provider.
All trademarks, brand names, logos, and product names displayed on the website — including Medicube — are the property of their respective registered owners.
Medicube.sa operates as an independent reseller of authentic products and does not claim exclusive distributorship or official representation unless explicitly stated.
Brand names are used solely for the purpose of offering genuine products, with full respect for intellectual property rights.
All website content, including text, layout, and design elements, is the property of Medicube.sa and may not be reproduced without prior written consent.
The store shall not be liable for any indirect, incidental, or consequential damages arising from product use.
In all cases, the store’s liability shall be limited to the purchase value of the product only.
Medicube.sa shall not be held liable for delays or failure to perform due to events beyond reasonable control, including natural disasters, technical failures, government actions, or shipping carrier disruptions.
Affected obligations shall be suspended for the duration of such events without legal liability.
All products sold on Medicube.sa are cosmetic skincare products and are not intended to diagnose, treat, cure, or prevent any medical condition.
Information on the website is for informational purposes only and does not replace professional medical advice.
Results may vary depending on individual skin type and condition.
Customers are advised to conduct a patch test before use and consult a healthcare professional if they have known skin conditions or allergies.
The store shall not be liable for misuse of products or individual reactions.
Medicube.sa is committed to protecting personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.
The store collects only necessary information such as name, phone number, email address, and shipping address for order processing and customer support.
Payment card details are not stored and are processed securely through authorized payment providers.
Personal data will not be shared with third parties except for:
Customers may request access, correction, or deletion of their data as permitted by law.
These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia.
Any dispute arising from these Terms shall be subject to the jurisdiction of the competent courts within Saudi Arabia.
